Metrel DeltaPAT 3309 BT Guide

This guide contains helpful resources, user guides and software downloads for the Metrel DeltaPAT 3309 BT portable appliance tester. If you can't find what you're looking for here, feel free to contact us or call 1300 656 938 - we are always happy to help!

 

Cheat Sheets

Download Delta Cheat Sheet

User Manual

Download Metrel Delta User Manual

Download Metrel ES Manager User Guide

PC Software 

Download Metrel ES Manager (Recommended Install)

Patlink 2.0 (64bit Version)

Note – Please ensure that the Microsoft NetFramework 3.5 is installed prior to installing Patlink Pro. This can be done by visiting the Microsoft download site: here

Once installed the Patlink Pro installer can then be run.

Download USB PC Drivers

Video Guides

FAQs

How to Add a User?

On the Main Menu go to Setup > User Data and you are offered 5 users. Press Tab to go to edit mode then press the up and down buttons to select the letters and numbers needed. As you have 12 characters to work with, we suggest initials then Licence Number is the best option (eg AB TTT123)
 

The Unit does not proceed through each test automatically?

From the Main Menu go to Setup > Test Speed Setup and make sure it is set to Fast. Fast will automatically step through each test until completed. Standard will prompt you to proceed through each test but at this point you can change parametres like run times. The unit will always stop before a Leakage or Run test is performed as a safety precaution
 

The Unit fails the Earth Bond Test?

Make sure the return lead is connected to the Black Socket of the Metrel Delta tester, and ensure that the crocodile Clip or Probe is touching clean metal on the body of the appliance you are testing.
 

LN Resistance too Low or High?

This normally appears when either there is no device connected, or when an appliance does not have an on or off switch and the machine is looking to power a motor or part. You can just press Test to proceed and the machine should complete the testing.
 

The Android Software is asking for a Pairing Passcode?

If you are requested to enter a pairing code when connecting the Android tablet to a Metrel Delta, the Password is NNNN (four capital N’s) and the pairing code for the Zebra Printer is 0000 (four Zero’s)
 

Where can I download the Android Software?

Patlink Android can be downloaded from here: https://play.google.com/store/apps/details?id=si.metrel.apat

Metrel aPat Android Software can be downloaded from here: https://play.google.com/store/apps/details?id=si.metrel.apat

 

Please note these are free demo versions of the software for trialing, to purchase the full version please call us on 1300 656 938 in Australia or 0800 111 780 in New Zealand

 

Patlink PC is requesting a Password during installation?

If you are requested to enter a password during installation of the Patlink PC program, the password is MeT123ReL which is case sensitive. You will need to enter this twice.

If the password is entered correctly and the message still appears, then the SQL Database may not be running. On Windows press the Start button then type in Services. Open the Services program and scroll down to SQL Server (METREL) and make sure the service is Started, if it’s not right click on the SQL server and select Start. Once started, run the Patlink install again and enter the password.

 

Why is the Unit displaying the wrong Voltage on screen?

If you are trying to perform a leakage test or PRCD test and ‘Wrong Voltage' appears, it can often be one of three reasons:

 

1. The DeltaGT BT isnt connected to mains power

2. The fuses have blown in the unit, these are user changeable and are located in the top back section for the unit

3. The 240v Power supply from the wall is fluctuating or inconsistent and the machine is unable to get a consistent power supply to perform the test.

 

Why can't I load a logo to the reports in Patlink, Permission Denied error?

If you get an error in Patlink when trying to add a logo to the reports saying you don't Have Permission, then you need to run Patlink as an Administrator. To do this you need to right-click the Patlink Icon on your desktop and select Run as Administrator. Accept any prompts then you can load a logo into the reports.

 

The image size needs to be a JPG logo and 346 x 95 pixels in size.